Two Brothers Freight Inc. SMS Terms & Conditions
SMS Consent Communication:
The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from Two Brothers Freight Inc, you may receive messages related to the following:
Shipment status updates
Delivery confirmations or delays
Appointment reminders for pickups and deliveries
Billing inquiries and payment reminders
Promotions or offers (if applicable)
Example: "Hello, your shipment with Two Brothers Freight Inc. is scheduled for delivery on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Two Brothers Freight Inc at any time."
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 20 SMS messages per week related to your shipments, deliveries, or account status.
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from Two Brothers Freight Inc. in the following ways:
By submitting an online form
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly at marketing@twobrothersfreight.com to request removal from our messaging list.
Help:
If you are experiencing any issues or need assistance, you can reply with the keyword "HELP." Or, you can visit our support page at https://twobrothersfreight.com/
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our [Privacy Policy] page.
Message frequency may vary.
TWO BROTHERS FREIGHT PRIVACY POLICY
How We Collect Your Personal Information
At Two Brothers Freight, we collect personal information through various channels to provide you with the best services and enhance your experience. This includes information you provide to us directly via our website forms, phone calls, emails, or in-person interactions. We may also collect data through cookies or similar technologies when you visit our website.
What Personal Information We Collect
The personal information we collect may include, but is not limited to:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- IP addresses
- Payment information
- Other relevant details related to your shipments or inquiries
We may also collect sensitive data, such as financial details or information necessary for managing and processing transactions, in compliance with applicable laws and regulations.
How We Collect Your Personal Information
At Two Brothers Freight, we collect personal information when you fill out forms on our website. This includes forms such as shipment requests, quote requests, and contact forms. The information you provide, such as your name, email address, phone number, and shipping details, helps us process your requests and provide our services efficiently. We ensure your data is securely stored and used only for the purposes you’ve consented to.
How We Use Your Personal Information
We use the personal information we collect for various purposes, including:
- Providing freight and logistics services
- Managing and processing your shipments or deliveries
- Improving our website, services, and customer experience
- Responding to customer inquiries or requests
- Sending transactional or promotional emails and SMS communications
- Complying with legal or regulatory requirements
How and Why We Share Personal Information with Third Parties
We may share your personal information with trusted third parties for specific purposes, such as:
- Payment processing or financial services
- Shipping partners and delivery carriers
- Service providers who assist us in operations, technology, or marketing
- Legal or regulatory authorities when required by law
We only share information necessary to fulfill these purposes and ensure your data is protected in accordance with our privacy practices.
SMS Consent
Your phone number and SMS consent will never be shared, sold, or used by any third party or affiliate for marketing purposes. We respect your privacy and ensure that your contact information is used only for essential communication related to our services.
If you have any questions or concerns about how we handle your personal information, please feel free to contact us.